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Most enterprise AI projects are failing quietly, for reasons seemingly in our control. After 100+ conversations with practitioners trying to transform lead-to-cash, here’s what we learned. Five signs your AI project is in trouble:
AI needs full context. Like a human analyst, it can only recommend or decide based on what it can see — in time, and with clarity. A data lake (Snowflake, Databricks, BigQuery, etc.) is how you deliver that context, provided the data that drives the process makes its way in. If your target architecture doesn’t treat the lake as foundational, the project is on a clock.
Most IT organizations have solid policies for data protection, security, and governance. The pressure to ship AI has quietly suspended a lot of them. Sensitive data is being shared in ways nobody would have approved 18 months ago. A single-tenant deployment inside your own cloud is the preferred option. So is sending AI only the shape of the data — the metadata — rather than the data itself. In many workflows that’s all it needs.
Spinning up a landing page or a survey with Claude or ChatGPT is easy. Transforming a business process is not, because every process spans two layers: the experience layer — what customers, prospects, partners, and employees see across channels — and the execution layer — what sales, marketing, success, finance, and IT do behind it.
The right mix of human and AI agents across both layers is something you discover through experimentation — while protecting the customer experience.
Frontier models cost real money, and unchecked token spend is what makes CFOs cancel transformation programs before they show results. The open secret is that most workflows don’t need the newest model. A working strategy blends frontier models, mature ones, and small language models against the job each is actually doing.
Vibe-coding and chat-driven prototyping are great for exploring ideas. They are not a deployment strategy. A common failure mode we hear about is that artifacts that work in a demo app never make it into production. Agentic workflows need a platform you can build, test, govern, and deploy from — the same standard you’d apply to any other production software.
None of these are model problems. They’re rooted in the choice of solution architecture, governance, and platform. Which is good news: they’re solvable with decisions you can make now.
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