Personalized consumer experiences
Text/RCS, WhatsApp and Chat are where your buyers and customers already talk to you. What you send inside the conversation decides whether it converts or gets dismissed as spam from a bot that doesn't know them. Remix builds dynamic, context-aware experiences that run in the message itself, from your customer data.
The Result: Higher Conversion & Engagement
Text / RCS
RCS turns a text into an interactive thread. Remix fills it with what is true for this customer, such as their visit and what they did, and opens a branded survey in one tap, with no app to install.
WhatsApp is where many customers message friends, family and businesses. Remix builds the message from their own data and keeps the next step in the conversation: a curated catalog, a cart, a confirmed order.
Chat
Chat is where customers ask for help. Remix answers with an experience instead of a link, such as product picks, store availability or a booked fitting, built from the customer's own record.
Hospitality example
For the full lifecycle of your customer journey.
01
Before Arrival
An invite and booking offers based on their history.
02
On Property
Directions, check-in and requests handled in the thread.
03
After the Stay
A survey that refers to their actual stay.
04
Next Visit
A return offer based on what they booked and spent.
Next step
Pick a journey you run today, such as a booking, a survey or a return offer. We will build it on your data in a one-week proof of concept.
Product
Company
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