Remixlabs Support FAQ

How do I contact Remix for technical support issues?

Contact us with your comments, questions, feature requests, and issues at support@remixlabs.com

What is Remix?

The Remix platform was built with a vision to empower individuals and companies to improve their productivity and automate workflows quickly and easily. The Remix app, available on the App Store and Play Store, leverages your smartphone’s capabilities to get things done - the smart way, securely and privately. With Remix, you can customize your smartphone via widgets and shortcuts, share data with friends and colleagues, view information-at-a- glance from your most popular cloud apps, and much more.

What is your privacy policy?

Please visit remixlabs.com/privacy for more information

Is the Remix app on the App Store and Play Store free or paid?

The Remix app is free to download and use, and is available on the App Store and Play Store. You can upgrade to Remix+ with a paid subscription ($4.99 USD per month, or $50 USD per year), to get unlimited usage and other benefits.

How do I sign into the Remix app?

Once you download the Remix app from the App Store or Play Store, log in using your Google or Apple credentials. Once you are logged in, complete the account profile. After this first time, you are automatically logged in, and don’t need to sign in to the Remix app unless you sign out.

How do I cancel my subscription?

The subscription must be canceled through your App Store or Play Store account (note: all cancellations and refunds handled directly by Apple or Google). Here are the step by step instructions, if you want to cancel a subscription from Apple, or cancel a subscription from Google.

Contacting Us

Please email: support@remixlabs.com

Last updated: May. 9, 2023